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Minimum Voltage at incoming supply point

Retired now and not up to date with reg’s since 16th. Helping advise a friend. Currently they have 100amp single phase supply and whilst the no load voltage is up at around 238 volts, as the circuit is loaded, voltage drops off substantially. Even with a load of 50 amps, ie, half the supply fuse rating, voltage is slightly below the -6% limit, at around 215 volts, further load simply pushes voltage significantly lower, and by extrapolating measured data, it would be nearer 170 volts with a load of 100 amps, is this acceptable? I plan measuring Ze and pfc this week as a guide perhaps to supply loop impedance and, which I suspect must be causing this excessive drop. I’m aware of the ESQCR reg’s although need to update myself, but are there any other regulations that apply?

  • Former Community Member
    0 Former Community Member
    The situation, which started with a request for a 3-phase supply very much earlier this year, when pool heat pumps were being considered,


    The DNO have to provide a quote within a fairly short time period so have you not had the quote yet? If so, it is an administrative complaint for delay in providing a quote, or was the quote considered too high and the friend was "advised" by the supplier of the heat-pumps that everything would be OK on single phase?


    Regards


    BOD
  • As I remember it if they are running a hotel or some other business which would make it commercial premises the time the DNO has to respond is increased considerably.


    From experience I’m not surprised if it takes a long time to sort out and they may be surprised how much the upgraded supply will cost. They may have jumped the gun getting the installation work done.


    Andy Betteridge
  • Former Community Member
    0 Former Community Member
    https://www.westernpower.co.uk/connections-landing/connections-regulations-and-policy/connection-guaranteed-standards-of-performance

  • FlyWheel:

    . . . The situation, which started with a request for a 3-phase supply very much earlier this year, when pool heat pumps were being considered, has dragged on for a very long time and I'm now looking for a quick resolution. . . 




    As others have suggested, did the original quote for a supply upgrade not appear, or was the figure in pound notes not liked? 


    If a supply upgrade was considered necessary and a quote asked for, it looks like the additional loads have been connected to the public supply anyway. Have the DNO been made aware of this, as I am sure most supply contracts need additional load notified, especially where potentially large motors are installed. The DNO also have the right to limit the number of starts per hour. To be honest, the presence of the pumps and their starting regime is likely to be obvious from the DNO’s recorder anyway


    Regards,


    Alan. 


  • AncientMariner:

    ... but even with binoculars unable to determine its rating. ...




    I found that I needed a telescope and a good firm tripod.


  • FlyWheel:

    Yes, confirmed 100 amp in writing following their voltage technicians data logging exercise ...




    Which is not quite the same as contracting to supply 23 kVA.

  • "(I even went to where SP store their new transformers and took photos through the fence where I could see rating plates for comparison purposes)"


    Hmmm, I`m starting to suspect thant our Clive was formerly an operative on those spie ships you read about!

  • Chris Pearson:


    Which is not quite the same as contracting to supply 23 kVA.




    Indeed. Applying “DNO diversity” to a standard house gives a shade above 2.5 kVA. 


    Regards,


    Alan. 

  • If it is hard to identify, I'd be tempted to see if it matches the style of any of the approved SP suppliers, and if so see if they have an on-line catalogue that includes frame size info.




    The following manufacturers are approved for the supply of transformers for connection to the Scottish Power system.Non-approved manufacturers may be included in tender lists, but approval of the manufacturing facility must be obtained prior to contract award.Only the approved manufacturers location specified in this document has approved status, suppliers with other manufacturing sites must have a different location approved prior to using the site to manufacturer units to supply SP Power Systems Ltd.All transformers supplied from an approved manufacturer and location will be subject to separate plant type approval by SP Power Systems Ltd.
    8.1.1 Distribution Transformers (11kV/433V, 11 - 6.6 kV / 433 V)
    Manufacturer/ Supplier Address
    Current Contract Suppliers

    EFACEC Energia
    PO Box 1018, 4466-952 S. Mamede de Infesta, Portugal
    CG Power Dublin Road, Cavan, Ireland
    Ormazabal Cortradis Polígono El Caballo -Parcela 56, 28890 LOECHES
    Gedelsa S.Ac/ Zeppelin, nº 46 -Pol. Ind. El Montalvo I -37008 Salamanca
    Toshiba Transmission & Distribution Systems (India) Pvt Ltd Rudraram Village, Patancheru Mandal, Hyderabad, Telangana 502329, India
    Mid Central Electric INC880 North Market Street, Oregon, Wisconsin 53575 USA
    Recent Contract Supplier
    Schneider Electric Merlin Gerin Transformers, 123 Jack Lane Leeds, LS10 1BS
    Previous Contract Suppliers

    Alstom
    41410 Gebze-Kocaeli, Turkey
    SGB Starkstrom Geratebau Ohmstrasse 1, Neumark, Sachsen, Germany
    VA Tech Elin Transformatoren Elingasse 3 A-8160 Wiess, Austria
    Wilson Transformer PTY Ltd10 Maloney Drive, Wodonga, Victoria 3690. Australia
    Winder Electrical Belgrave Works.Stanningley, Leeds LS28 6HB
    ABB Tycor, Waterford, Ireland

     



  • Thanks Alan, and others, I've yet to read through the many comments but will do later. I'd not thought about "declared diversity, and hope you were joking!? 

    Regards

    John