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I.E.T. Local Members Event Disappointment.

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I.E.T. Local Members Event Disappointment.

Posted by Zoomup on Jun 29, 2019 7:38 pm

I received an email inviting me to attend a local I.E.T. members' event. I was keen to go. I was required to pre-book. I attempted to register my interest but had to log in (I am permanently logged into this site as I do not know how to log out). Anyway I was sent a passcode to register. As I had to leave the I.E.T. emailed site to open my emails to obtain the passcode and then return to the I.E.T. site it then apparently required a new passcode, newer than the one I had been issued with. I am stumped and can not register to attend the local event. This is  not good. Any clues anyone please?

Z.

Re: I.E.T. Local Members Event Disappointment.

Posted by Lisa Miles on Jul 2, 2019 3:48 pm

Andy Millar:
 In an ideal world LN's would have the email addresses of local members who wanted to be kept informed of local events - again, like most other organisations do! - and then we could just let them know. But this isn't an ideal world. 

Actually Andy they already do!

Our volunteers can have access to our email marketing tool to send out emails to members and non members in their area who have 'signed up' for the Local Network emails. 
We no longer just hand over a database of email and postal addresses to the volunteer committees every month as that is a HUGE data protection issue. I remember a case where one of my volunteers once used an old database (that he'd kept in his desk draw) that was over 6 years old, resulting in a large number of very upset widows contacting me to ask why they had received a letter addressed to their long deceased husband and why hadn't the IET updated our database when it had been requested... 
So I'm sure you can appreciate why we don't just 'hand out' contact information to our volunteers anymore! 

However, as before, they do have access to our email marketing tool which enables them to send emails without having to concern themselves with the validity of the data as it's all done for them in the background. If they're not confident in using the tool themselves, then their IET staff contact (Local Network Manager) can also assist.

Hope that helps? 
Lisa Miles - Online Community Manager, Engineering Communities

Re: I.E.T. Local Members Event Disappointment.

Posted by Andy Millar on Jul 4, 2019 6:51 pm

Lisa Miles:

Hope that helps? 
I'll let you know! 🙂
 
Andy Millar CEng CMgr IET Mentor / IET PRA uk.linkedin.com/in/millarandy

Re: I.E.T. Local Members Event Disappointment.

Posted by Denis McMahon on Jul 5, 2019 8:40 am

Yes I do get e-mails about local events - much appreciated. Over the last few years I have had continuing difficulties in logging into anything IET related. I am forced to change my password, for whatever reason, then in next to no time I have difficulty logging in again.

For registering for local events I decided not to worry about the member login. After all, these events are open to non-members. I have been just registering without my IET login, as a non-member would, but then in giving my details stating that actually I am an IET member anyway.  This has always worked without  a problem. I surmise that the main purpose of this registration is to give an idea of numbers expected for catering, etc.

A few days ago I migrated my account to this new one-login-serves-all system - not without some difficulty and the need to phone customer support for assistance. I take some comfort that others have had similar difficulties and I am not completely stupid. If this new system solves most of these previous problems, won't that be great!

We'll soon see. I'm planning to attend an upcoming local event and I need to register soon . . .
Denis McMahon "There is always a better way."

Re: I.E.T. Local Members Event Disappointment.

Posted by Denis McMahon on Jul 10, 2019 8:10 am

. . . so I registered for that local event. The e-mail linked me to the registration page. I chose to log in for the easy auto-complete, and I was once again presented with the migration invitation page. Since I had already migrated I completed the e-mail and password fields below. Apparently this is what you must do. And yes it worked - I was logged in! So far so good.

Now I was asked to enter an event number, but I had no idea what number that was. I looked back at the original e-mail, the event details page but I could not find a number to enter. In the end I just used the non-login-method as on previous occasion, giving my full personal details and stating I was a member.

I must say, the web pages look very smart and well-designed. The page I arrived at after registration showed clearly the address of the venue, and a map. Unfortunately the map showed the roads around, not the venue but . . . Savoy Place!  Ah well, Bing Maps to the rescue!

 
Denis McMahon "There is always a better way."

Re: I.E.T. Local Members Event Disappointment.

Posted by Michael Wrigley on Jul 11, 2019 4:02 pm

Two points which I don't think have been aired :
1 IET members who receive "invitations" might consider themselves lucky as Local Network activities appear to have ground to a halt. Several people have said how difficult it is to work within the IET rulebook and "just don't bother any more". Not sure why it should be necessary to register beforehand though.
2 When an invitation does arrive, it says something like XXX created the community event yyyy. No date, no city. For that you have to go to a Website. Again, "why bother"? It really doesn't seem to be that difficult to make sure the date and city appear in the mail.
For my part, I'm happy for my address to be held within the LN (or its equivalent in other Institutions) and receive "useful" mails.

Re: I.E.T. Local Members Event Disappointment.

Posted by David Houssein on Aug 20, 2019 4:42 pm

Michael Wrigley:
Two points which I don't think have been aired :
1 IET members who receive "invitations" might consider themselves lucky as Local Network activities appear to have ground to a halt. Several people have said how difficult it is to work within the IET rulebook and "just don't bother any more". Not sure why it should be necessary to register beforehand though.
 

Hi Michael Wrigley‍ 

This couldn't be further from the truth! We had around 150,000 people come to local events last year and this number has gone up every year for as long as I can remember. Please do check instead of shoehorning in inflammatory statements that undermine the enormous efforts of volunteers around the world - it does them a massive disservice. 

Re: I.E.T. Local Members Event Disappointment.

Posted by Michael Wrigley on Aug 21, 2019 10:57 am

And how exactly would I check? I have looked at the web pages of the LNs with which I am registered: France - one event, Switzerland - one event, Germany - no event but I know that they have a monthly meeting since I receive both an "unofficial" and an "official" invitation, Czechia - no event visible this year but I know that they had two meetings since I received  "unofficial" invitations and I attended both. It appears to me that the "official" means of communicating with members have been abandoned. Only personally held lists of e-mail addresses seem to work. The IET as a body may not like this but it seems to be legal and it works.

Maybe part of the problem is the coherence of LN web pages. There are events on the "Home" page that don't appear on the "Events" page and vice-versa, and links that don't seem to go to the right page.

So, David Houssein, please tell me how 150 000 members managed to find out about all these events since I DID check before I wrote. I receive more invitations to Civils and Mechanicals meetings, of which I am not a member, than IET meetings.

Re: I.E.T. Local Members Event Disappointment.

Posted by David Houssein on Aug 23, 2019 10:40 am

Hi Michael Wrigley‍ 

Your initial message seemed to imply that you were talking about all Local Networks, not just a couple in Europe. The reality is that all LNs do as many events as the volunteers manage with the people they have available, and the staff and governance support according to the opportunity. Unfortunately you're not going to get many invitations if there is not much to invite you to and this really isn't anything to do with web pages. There are LNs who routinely deliver 50+ events every year and have extremely good relationships with the membership. 

People find out about events through a variety of channels: email, online, word of mouth and social media are the biggest ones. Those who have very active Local Networks clearly are finding out about the events - if your nearest LNs have abandoned "official" channels then that's their decision.

I'm keen that it's a matter of public record that your experiences are you own, and whilst it's a shame that you're not satisfied with what you can access locally, the vast majority who are engaging are very happy and there has been growth in LNs over the past six years or so.

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