Systems Thinking is a discipline for seeing wholes. It is a framework for seeing interrelationships rather than things, for seeing patterns rather than static ‘snapshots’. Systems Thinking is a discipline for seeing the ‘structures’ that underlie complex situations.
This presentation looks at some of the principles and techniques of Systems Thinking and illustrates their practical application to a real project; the launch of a new NHS website.
The talk covers not just Systems Thinking during design, but also linking all project elements and disciplines together during project execution to deliver overall success, despite all the hurdles in its way.
NHS technology projects have a poor track record of success, but this project was delivered on time, on budget and was so effective, it won four awards, including a Queen’s award for innovation.
Andrew Wright has 30 years’ experience in managing innovative and complex projects, and is a founder member of the System Thinking SIG. Having joined the University of Manchester as a Visiting Lecturer in 2011, teaching project management to organisations including Rolls Royce, E-ON, AMEC and Sellafield Ltd, he teaches in parallel to his consultancy practice, and has just published a book on project success.
This webinar is suitable for professionals with any level of experience.
This webinar is being held by APM North West Branch